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Workplace Technology

Helping firms manage worker-technology collaboration

Spare part delivery drone at garage storage in leading automotive car service center for delivering mechanical shipping component part assembling to customeSpare part delivery drone at garage storage in leading automotive car service center for delivering mechanical shipping component part assembling to customer, photo by Shutter2U/Getty Images

Photo by Shutter2U/Getty Images

The interactions between human workers and computers is a new and complex managerial frontier. Our work seeks to develop new decisionmaking tools and information to help managers develop techniques and strategies for more successful human-machine interactions, and to anticipate the impacts of new technologies on workers and the workplace.

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Commentary
This Digital Skills Training Tripled Job Rates. Why Didn't It Survive?
One-third of U.S. workers lack basic digital skills needed to succeed in the modern labor force. Training boosts confidence, job rates, and earnings, but access and funding for such programs remain major barriers.
Rage Against the Machine? How AI Could Affect the Future of Work
Understanding how technology and artificial intelligence have—and have not—affected jobs in the past can provide insights on the future of the American workforce. What is the relationship between occupational exposure and technologies, wages, and employment related to artificial intelligence?
Expert Insights
Digital Offshoring Could Affect U.S. Workers
The COVID-19 pandemic fueled a remote work boom as well as increases in innovation and investments in digital technologies. But could these developments backfire and lead to U.S. companies moving white-collar jobs overseas where labor costs are lower?
Research
Artificial Intelligence and the Labor Force
As AI technology continues to evolve, there is a growing need for research to understand the technology's implications for workers, firms, and markets. RAND researchers explore the relationship between occupational exposure and AI-related technologies, wages, and employment.

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